Shipping & Delivery
We ship all our products worldwide - Free worldwide shipping on all phone cases and free for all artwork in the United Kingdom. International shipping for our artwork will be charged depending on the weight which is calculated at checkout.
All our products are dispatched from our workshop in London, UK using Royal Mail. If you live internationally to the United Kingdom your parcel will be delivered via local post services.
We endeavour to dispatch your order the same day if placed before 14:00 GMT though it may take up to 2 working days. If you requested customisation a mock-up will be provided within 1 working day to confirm (or request editing) before we proceed to print and dispatch. This will be sent to the email provided at checkout.
Once we have shipped your order you will receive a confirmation email. If tracking was purchased you will receive your tracking information in the same email.
United Kingdom: 1-2 Working days
Europe: 3-5 Working days
Rest of the World: 6-7 Working days
The delivery aim provided by Royal Mail doesn't account for packages held at customs or delays by local post services in your country. Most countries will receive their package in the time frame shown or before.
Please note: The time frames given are for normal circumstances (non-pandemic) so please allow extra time for your package to arrive in these times.
Delivery does not include tracking information unless upgraded at checkout for the cost shown. We use standard post (without tracking) to offer all our customers the best price. Delivery times are the same with tracking though we recommend you upgrade if you would like shipping updates.
If you require something faster or delivered on a guaranteed date we can arrange it. Call or email us to discuss your options.
Having issues with your delivery?
If your having any issues with the delivery of your order please contact us: firstname.lastname@example.org we will be happy to assist you.